I will second that! We refinanced in June. Sarah was great throughout -- picking up paperwork, watching for the best rate, answering all of our questions, and always available by email or phone. I highly recommend her!!
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She handled my refinance beautifully, was always willing to pick up paperwork directly and explain everything, answer our many dumb questions. I came on here about 6 weeks ago, wary of refinancing with a big bank, after last year's disappointing appraisal while we were trying to get a Heloc from big bank.
She was so lovely, too